De-escalation, Reflective Listening & Non-Complimentary Behavior
- Personal Safety
- Mon 28th Aug 2017
I was bullied as a child. I was constantly told by my teachers, my parents, and other people in authority, who I looked to for advice, that if I ignored my bullies they would go away – I tried it, and they didn’t go away; in fact, it made it worse, because the more I ignored them, the greater the lengths they’d go to, to get my attention. Nobody responds well to being ignored. When working door/bar security, If I was on my own and I had to separate two aggressors, whilst I was talking to one, the other would...
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