Active Listening
- Personal Safety
- Mon 26th Apr 2021
In many potentially violent situations, where de-escalation is appropriate, the incident needs to be brought under control quickly i.e., there isn’t the time for a protracted discussion on the rights and wrongs of what has happened etc. If somebody is highly emotional and in a volatile state, this needs to be addressed immediately, however not everybody reaches a state where they are prepared to use violence right away; many people need some time to both reach a decision and get themselves psychologically/emotionally ready to act physically etc. I’ve walked people out of bars and clubs, where they’ve seemed in a...
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